浙江省食品安全创建城市公众满意度研究

Study on the satisfaction of the residents in the food safety founding city of Zhejiang province

中文关键词:  食品安全创建城市  食品安全  满意度  影响因素

英文关键词:food safety founding city  food safety  satisfaction  factor analysis

中文摘要:

      目的 测定浙江省第3批食品安全创建城市的公众食品安全满意度。方法 采用统计学随机抽样原理, 对浙江省第3批11个地区38个县级行政区域11400名公众电话调查, 运用回归分析方法进行分析。 结果 浙江省第3批食品安全创建县级行政区域的公众食品安全满意度总指数83.48, 与创建前(68)相比, 有了较大幅度的提升, 排名前3的设区市分别是丽水(89.89)、衢州(86.38)、台州(86.28)。政府打击食品安全违法行为的力度、公众对政府食品安全监管工作满意度评价对创建城市公众食品安全满意度提高呈现高度的正相关, 政府打击食品安全违法行为的力度每增加一个标准单位, 对创建满意度将增加2.104个单位; 公众对政府食品安全监管工作满意度评价每增加一个标准单位, 创建满意度将增加2.202个单位。结论 为了提高创建工作群众满意度, 监管部门应重拳打击违法行为, 营造食品安全社会共治网。

英文摘要:

      Objective To determine the public food safety satisfaction of the third batch of food safety cities in Zhejiang province. Methods Based on the statistical random sampling principle, the third batch of telephone survey of 11400 people in 38 county-level administrative regions in 11 regions of Zhejiang province were conducted, and the regression analysis method was used for analysis. Results The overall index of public food safety satisfaction of the third batch of county-level administrative regions in Zhejiang province (83.48) was significantly improved compared with that before the establishment (68). The top three regions were Lishui (89.89), Quzhou (86.38) and Taizhou (86.28). The government’s crackdown on food safety violations and the residents evaluation of the government’s food safety supervision work had a high positive correlation with the improvement of the residents food safety satisfaction. The government’s efforts to crack down on food safety violations increased by 2.104 units for each additional standard unit, and for each additional standard unit for public satisfaction evaluation of government food safety supervision, the creation satisfaction increased by 2.202 units. Conclusion In order to create a satisfaction score of job awareness, the regulatory authorities should focus on cracking down on illegal behaviors and building a food safety social joint governance network.